• Sumptuous breakfast with substantial regional products, never ending selection of international teas, homemade delicacies and hearty specialties
• Preferred table booking in our A la Carte Restaurant d'Stuba
• Complimentary ski/snowboard storage at the base terminal of Galzig Gondola at our Partner INTERSPORT ARLBERG
• For your convenience, you can buy your ski pass directly from our reception desk (the Ski Arlberg tariff conditions apply)
• Complimentary hotel shuttle service to the centre  (according to schedule)
• Valet Parkservice - you arrive, we take care of your car
• Reserved parking lot for your vehicle in our parking area (one space per room)
• Daily weather forecast and Activities at your Breakfast table
• Heated ski- and boots storage at the hotel
• Free WIFI in all areas of the hotel
• DVD - Rental at the reception desk
• Wine tastings on request

• Birthday surprise
• Discount lift tickets
• Babysitting Services available on demand and for an extra fee

Reservations, Terms & Conditions

Reservations must be made in writing (e-mail, fax, mail) or via our online booking tool.

Room reservations are subject to the Austrian Hotel Contract Regulations (AHCR), November 15, 2006.
While we do our utmost to accommodate you in your preferred room, we want to inform you that our rooms are reserved on a first-come, first-serve basis based on date of payment.
Please note that we cannot guarantee specific rooms or floors!

Cancellation Policy

Cancellation notification from you needs to be given in writing.

Please refer to your offered or booked rate for the respective cancellation policy.

If not otherwise stated, a free cancellation is possible up to 14 days before arrival date.

Travel Insurance

We recommend that you purchase trip insurance to cover unforeseen circumstances: Europäische Travel Insurance.

Book your Insurance

We are happy to help you with any questions.

Deposit Policy

The required deposit is stated in the offered or booked rate.

If not stated otherwise, the deposit is 50% of the total amount as confirmation of reservation.

Double Room for Single User

Rates are based on double occupancy. Single occupancy of a double room or suite is Euro 20.00 less per night.

Forms of Payment

• Payment in Advance/Cash
• EC Card
• VISA
• MASTERCARD
• AMERICAN EXPRESS

Children & Senior Citizens

Our winter package rates do not apply for children and senior citizens as they qualify for discounted lift ticket rates.

Short Stay

For a short stay we reserve the right to charge a surcharge.

Check-In and Check-Out Times

Your room or suite will be ready from 3:00pm. We kindly ask you to vacate your room or suite by 11:00am to enable us to get ready for the next guest.

Please check with reception if you should arrive later than 6:00pm.

B&B

On request, we can make you an offer with overnight stay and breakfast.

New Year’s Supplement

A multi-course gala evening menu with common reception and huge fireworks is already included in our 3/4 pampering pension rate.

Ski Card

For your convenience, you can buy your ski pass directly at our reception. Please note that the payment for this service is cash or credit card only. A deposit of Euro 5,- per ticket is required. This deposit will be refunded upon returning the ticket.

Pet Policy

Pets are not allowed!
Thank you for your understanding!

Parking

Parking is free for guests in our parking area (one space per room).

Shuttle Service

Our private hotel shuttle service provides transfers to and from the village centre in the mornings and in the afternoons. Schedules are available from our reception desk.

Ski Storage

We offer complimentary ski/snowboard storage, for your convenience, at the sports store of our partner INTERSPORT Arlberg, located at the base terminal of Galzig Gondola. There you can stow your gear nightly — there is enough room to accommodate boots and skis or boards.

Smoking Policy

Smoking is not allowed in our entire hotel.

Airport Shuttle

Of course we can organize your transfer from the airport to our hotel. Together with our partner Taxi Der Antoner we will ensure a smooth process, so the holiday begins for you at the airport (Terms and conditions of Taxiunternehmen Jan Eiter KG apply).